Health Pro Distributors ("HPD," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or submit a request form, how we use it, who we share it with, and the choices you have. By using this site or submitting a form, you agree to the practices described here.
1. Information we collect
Information you provide. When you complete a request form, we collect the details you submit — typically your name, email address, phone number, the type of buyer you are (e.g., clinic, practitioner, individual), and any business name you provide.
Information collected automatically. When you visit the site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, referring pages, and pages viewed, using cookies and similar technologies.
2. How we use your information
- To respond to your request and send the educational guide, catalogue, or information you asked for;
- To contact you by email or phone about your inquiry and related products or services;
- To operate, maintain, secure, and improve our website and offerings;
- To measure and improve our marketing and advertising performance;
- To comply with legal obligations and enforce our terms.
3. How we share your information
We do not sell your personal information. We share it only as needed with:
- Service providers who help us operate our business — for example, our customer-relationship and email delivery platforms — who are permitted to use your information only to provide services to us;
- Legal and safety recipients, where required by law, regulation, legal process, or to protect our rights, users, or the public.
4. Cookies & advertising
We use cookies and similar technologies for site functionality, analytics, and advertising measurement. This may include conversion-tracking tags from advertising platforms such as Microsoft Advertising (Bing) and Google, which help us understand how visitors reach our site and whether our ads are effective. You can control cookies through your browser settings, and you can learn about opting out of interest-based advertising through the platforms' own tools and the resources at the Digital Advertising Alliance and Network Advertising Initiative.
5. Data retention
We keep your information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your choices & rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us using the details below (or by using the unsubscribe link in our emails). Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR); we will honor applicable rights on verified request.
7. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's privacy
Our website and services are intended for adults and for licensed professionals and researchers. They are not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Health Pro Distributors
Email: advisor@ml.healthprodistributors.com
Phone: 619-838-1110